What is ISO 9001?
ISO 9001 is the internationally recognised standard for quality management within your business. It provides a systematic and common sense approach to ensure that the activities within your business are controlled, aiming to consistently achieve customer satisfaction by meeting their requirements and expectations.
It applies to virtually business in the world and any product and/or service.
What are the benefits of ISO 9001?
The implementation of an ISO 9001 Management System will enable your company to realise a variety of benefits:
- Win More Business – a business with an ISO 9001 system will win new business and increase business retention
- Increase Efficiency – through the continuous improvement of process resulting in reduced operating costs with less waste and fewer complaints
- Improved Customer Satisfaction – by the delivery of products and/or services that consistently meet customer expectations and requirements
- Improve Staff Motivation – staff will understand their roles and responsibilities enabling business improvement
Why a UKAS certified system?
It shows that the quality system is effective, satisfying the requirements of an external, and more importantly, independent audit.
It will give your company a competitive advantage by enhancing the company image from customers and employees and giving you a marketing edge.
Integrated Management Systems
ISO 9001 is designed to be directly compatible with the other management system standards, including ISO 14001 (Environment) and OHSAS 18001 (Health and Safety).
The standards can be combined to form an integrated management system and SGR can advise and guide you on the best route forward for your business.